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Multiple event confrimation emails

Posted: October 22, 2013 at 7:31 am

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Ricky Clarke

    October 22, 2013 at 7:31 am

    Hello,

    I have the multiple bookings extension installed on my site along with the ability to add time slots to the times.

    The user selects a time slot and how many ‘tickets’ they want to purchase.
    e.g. x2 adult and x3 child on Monday and x1 adult, x2 children on Tuesday.

    Once I select ‘confirm booking’ I am asked to complete all information (Fname, Sname and email) for each attendee.

    Once payment a has been received, the customer is sent 8 (example above) confirmation emails (created in email manager section) of the booking (payment confirmation has been disabled).

    Is there a way to collate this data into one email? Ideally displaying all the event dates, times etc?

    It is not ideal getting confirmation emails for each event the customer has registered for especially if they need to print out and use as proof of purchase on the day of the event.

    Any help appreciated.

    Thanks

    Ricky


    Dean

    • Support Staff

    October 23, 2013 at 1:32 am

    Hi Ricky,

    The system is set up in this way so that users can be added to the database individually and receive their own tickets.

    Currently the only way to stop multiple emails is to not request the data from the additional attendees, collating emails at this time is not possible.

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