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Andrea DePompei
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May 22, 2013 at 10:31 am
I am testing an event and the total is showing a crazy amount – very high. I click the Refresh Total and nothing happens. Please advise why this glitch is happening and how to fix.
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Josh
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May 22, 2013 at 10:37 am
Hi Andrea,
Can you post a link to where this is happening so we can investigate?
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Andrea DePompei
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May 22, 2013 at 10:46 am
https://womens-journal.com/event-registration/?regevent_action=show_shopping_cart
Just realized in Firefox I am not even able to see the event info to choose ticket quantity?
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Josh
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May 22, 2013 at 11:10 am
We’ll need to back track a bit to the page where you actually add the event to the cart. It sounds like the page where you add the event to the cart is missing the event_id, but if you post a link to the page where you add the event to the cart we can confirm whether that’s the case.
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Andrea DePompei
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May 22, 2013 at 11:11 am
I think you are looking for this page?
https://womens-journal.com/event-registration/?ee=9
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Josh
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May 22, 2013 at 11:22 am
Thanks, this helps.
It turns out that the event_id is incorrect in the shortcode that makes the add to cart link.
In this case, all you really need to put in an event description is:
[ESPRESSO_CART_LINK]
and it will load in the event_id automatically. If the add to cart link is used elsewhere (like on a WordPress post or page), you would add the event ID (not the longer unique identifier).
So as an example the shortcode for this specific event would be:
[ESPRESSO_CART_LINK event_id="9"]
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Andrea DePompei
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May 22, 2013 at 11:46 am
Okay when I add the basic shortcode like you mention then the page reads “View Cart” which is very odd. I want it to say “Register For This Event”. Having the words View Cart on the event info page is not a very customary way of registering or adding an event to cart would make more sense. Please advise.
Thanks!
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Josh
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May 22, 2013 at 11:57 am
Hi Andrea,
If you’ve already added the event to the cart, it will say view cart. You can clear your session by going to:
https://womens-journal.com/registration-cancelled/
Which will remove the event from your cart.
The [ESPRESSO_CART_LINK] shortcode has an optional “anchor” parameter that you can use to change the link text. Here’s an example:
[ESPRESSO_CART_LINK anchor="Register For This Event"]
The view cart text will display after it’s clicked, but you can make it redirect to the cart automatically with the direct_to_cart parameter. Here’s an example:
[ESPRESSO_CART_LINK anchor="Register For This Event" direct_to_cart=1]
There is more information here in the documentation:
http://staging.eventespresso.com/wiki/shortcodes-template-variables/#add-to-cart
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Andrea DePompei
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May 22, 2013 at 12:03 pm
Okay I just did what you said and its working the way I want. I want it to say Register For This Event and then redirect them right to the cart page. Just tested again in Firefox and the total after I selected 2 tickets shows: Total 3000040.00. Still does not appear to be working right.
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Josh
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May 22, 2013 at 12:10 pm
You’ll need to clear your session first by going here:
https://womens-journal.com/registration-cancelled/
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Andrea DePompei
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May 22, 2013 at 12:36 pm
Thanks
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Josh
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May 22, 2013 at 2:26 pm
You’re welcome.
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