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Multiple Emails Sent

Posted: March 13, 2013 at 4:26 am

Viewing 2 reply threads


Alex G

March 13, 2013 at 4:26 am

I have an up to date version of the plugin/wordpress and I am having issue with event expresso sending multiple confirmation emails. So far it has sent 9 payment confirmation e-mails and 9 registration confirmation emails.

  • This topic was modified 11 years, 11 months ago by Dean. Reason: wrong forum


Dean

  • Support Staff

March 13, 2013 at 5:08 am

Hi Alex,

I assume these are duplicate emails?

Can you provide your server details please – eg is it Linux or ISS, shared hosting or VPS, etc.

Do you have any other plugins installed that are using the mail function such as contact form plugins?

Have you done any troubleshooting, such as disabling all plugins except EE and changing to a default theme? If so do the emails still multiply?


Dean

  • Support Staff

March 13, 2013 at 6:00 am

Alex,

You will need to log in via your account with a valid support licence.

Thanks

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