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moving from staging to live need key reset FAST PLEASE! | Event Espresso - Staging Server

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moving from staging to live need key reset FAST PLEASE!

Posted: February 23, 2013 at 12:15 pm

Viewing 4 reply threads


iaeon

February 23, 2013 at 12:15 pm

Hi

I did not realise I would have a problem moving from a staging environment where I have been testing the latest version of EE to a live server. The problem is the key is associated with a staging subdomain. I have requested a reset on my account page and removed the key I was using from the staging domain. Trouble is this is the weekend (chosen for the upgrade as a bit quieter than during the week) and the site is now effectively useless. Only one event is showing on each page where before there was a list, and styles seem to have gone AWOL too. Shortcodes looks like this: [EVENT_ESPRESSO_CATEGORY event_category_id=”ev”] No ‘book’ option showing.

I am removing the shortcodes and putting up an apology on the EE pages of the site, but this is an embarrassment! If this is what happens and moving the code between domains cannot be instantaneous there needs to be a HUGE health warning somewhere prominent!


iaeon

February 23, 2013 at 12:25 pm

Oh and the WordPress admin bar vanishes as do sidebars on the page with the shortcodes in place!


Seth Shoultes

  • Support Staff

    •

February 24, 2013 at 4:43 pm

The license key has no affect on the site layout and is only used to get one click updates. The problems with your site not working is most likely caused by something else. Most likely outdated template file files in your wp-content/uploads/espresso/ directory.


Seth Shoultes

  • Support Staff

    •

February 24, 2013 at 4:45 pm

Your key has been reset.


iaeon

February 26, 2013 at 7:47 am

Hi Seth – Thanks. You were right of course the display problem was with templates and not the key!
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Updated by iaeon 11 years, 10 months ago ago

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