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Mobile app stuck fetching attendees | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Mobile app stuck fetching attendees

Mobile app stuck fetching attendees

Posted: May 21, 2013 at 8:12 pm

Viewing 5 reply threads


jomo

May 21, 2013 at 8:12 pm

Just upgraded to latest version and testing app – and it is stuck spinning when looking for attendees. Is there a new service file I need to upload? I can see all my past attendees but not new ones under new event?  Thanks!


Garth

  • Support Staff

    •

May 21, 2013 at 9:45 pm

Hi Jomo,

Are you using the Android or iOS mobile app? Do you have the API or ticketing services installed?


jomo

May 22, 2013 at 6:16 am

I am using ios.  I think I installed those a year ago – as it it has always worked until I recently upgraded EE and iPhone app.  Is there newer API files I need to install?


Josh

May 22, 2013 at 8:45 am

Yes there are newer files. If you’re using the older (non-HD) app, you can download the new API files from the ticketing app’s documentation page:

http://staging.eventespresso.com/wiki/espresso-ticketing/

If you are using the newer Event Espresso HD app its API can be downloaded from your account page. It’s labeled: JSON API v2.0. The new API gets installed as a WordPress plugin.


jomo

May 22, 2013 at 8:50 am

ah ha! thanks!

what is the difference between HD and non-HD? you recommend one over the other?


Josh

May 22, 2013 at 9:57 am

The HD app will run on an iPad or an iPhone. It’s a newer app so it doesn’t have all the features that we plan on adding to it, but it works well. I’d recommend trying them both out to see if one works better for your use case.

Here are a few links to some information that may help:

http://staging.eventespresso.com/2013/02/announcing-the-new-event-espresso-ipad-app/

http://staging.eventespresso.com/2013/02/announcing-the-new-event-espresso-api-addon/
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Status: closed

Updated by Josh 11 years, 8 months ago ago

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