Support

Home Forums Ticketing Mobile App Stuck at fetching events (take two)

Mobile App Stuck at fetching events (take two)

Posted: November 10, 2012 at 10:47 pm

Viewing 1 reply thread


Geo Loo

    November 10, 2012 at 10:47 pm

    Hello. Like this user, http://staging.eventespresso.com/topic/mobile-app-stuck-at-fetching-events/, the android mobile app gets stuck at fetching events. I see the directory of files to be downloaded, but where are they to be installed? On my android, or on my server?


    Dean

    • Support Staff

    November 12, 2012 at 12:00 am

    Hello Geo,

    You need to make sure that your ticketing add on and the API are up to date.

    The ticketing add on is installed as per any other add on/plugin.

    The API goes on your server, and the folder must go into the root of your server, where the wp-config.php generally is.

    http://staging.eventespresso.com/wiki/espresso-ticketing/#services

    You only need the mobile app on your phone and make sure it is up to date via the play store.

    Viewing 1 reply thread

    The support post ‘Mobile App Stuck at fetching events (take two)’ is closed to new replies.

    Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

    Event Espresso - Staging Server