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Mobile APP infrastructure - backup | Event Espresso - Staging Server

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Home › Forums › Pre-Sales › Mobile APP infrastructure – backup

Mobile APP infrastructure – backup

Posted: September 6, 2012 at 4:11 pm

Viewing 3 reply threads


Sam Mitchell

September 6, 2012 at 4:11 pm

How does it work? If my main WordPress site is offline for whatever reason, can the event organize still login via the APP and scan tickets?

Does a local synch happen with the multiple mobile units?

We have some concerns on alot of traffic/scanning and then it not being available…. does the app do anything to help against this or does it solely rely on main site being avail?

I am wondering if scannign should be done back to another server all together.


Jonathan Wilson

  • Support Staff

    •

September 6, 2012 at 9:14 pm

Hi Sam,

Everytime you scan a ticket, a connection is made to the site. Therefore, the site will need to be live.

What do you mean should scanning be done back to another server?


Sam Mitchell

September 7, 2012 at 11:01 am

thnx for response…. couple things though

> So there is a call to validate barcode and then a call to send status of that barcode bieng scanned?

> Are there other processes calling the server? I see some support requests of issues “fetching” attendees?

> Is there any way to download the validation information locally to the device so it doesn’t have to connect? I am trying to see scenario where there is bad reception.


Chris Reynolds

  • Support Staff

    •

September 10, 2012 at 5:16 pm

So there is a call to validate barcode and then a call to send status of that barcode bieng scanned?

Barcodes are unique to the attendee. A barcode for a single attendee is generated with the information of that attendee encoded into the QR code. When the barcode is scanned the app will return a “checked in” or “failed” status depending on if the attendee exists and if they have already been checked in. You are already connected to your server when you are logged into the app, so there is no call to send the status.

Are there other processes calling the server? I see some support requests of issues “fetching” attendees?

Again, you are already logged into your server remotely through the app. The app is basically a really simple interface for Event Espresso. (Think along the lines of the official WordPress iPhone app.)

Is there any way to download the validation information locally to the device so it doesn’t have to connect? I am trying to see scenario where there is bad reception.

No, there isn’t currently a way to cache attendee & event information locally on the phone (good idea, though…we may need to look into that when we update the app).
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Status: closed

Updated by Chris Reynolds 12 years, 4 months ago ago

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