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Missing Twitter Button

Posted: May 18, 2013 at 7:16 pm

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Belinda Stuart

    May 18, 2013 at 7:16 pm

    Hi …

    Any ideas on why the Twitter button is missing on this this page?

    http://nymc.org.au/event-registration/?ee=1

    Thanks!

    Belinda


    Dean

    • Support Staff

    May 20, 2013 at 2:19 am

    Hi,

    The whole iframe is missing which is strange. What version of the Social Media add on are you using?


    Belinda Stuart

      May 20, 2013 at 2:26 am

      Hi …

      Agree! I’m only news to EE but it’s had me stumped!

      Here’s the top section of the system status:


      Belinda Stuart

        May 20, 2013 at 2:34 am

        Hi … apologies … seems that pasting into the post doesn’t work. Social media V1.1.5 /Belinda


        Dean

        • Support Staff

        May 20, 2013 at 2:55 am

        Hmm, same version as i was testing on, and I had no issues. I can only assume it is a theme/plugin conflict as nothing else is apparent.

        Sorry about this, but I think you will need to troubleshoot, which will involve temporarily turning off your plugins (except EE and EE Social) and swapping to a default theme such as TwentyTwelve.

        With them off, check the social icon, and if it is functioning correctly, start turning them on one by one starting with the theme and testing the social icon each time until the problem theme/plugin is found.

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