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Missing attendees from attendee list | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Missing attendees from attendee list

Missing attendees from attendee list

Posted: May 13, 2013 at 10:14 am

Viewing 3 reply threads


Niels Hendriks

May 13, 2013 at 10:14 am

Hello,

I’ve recently installed Event Espresso on my WP site to make e-application possible and experiencing the following problem:

When an attendee registers for the event, I receive a notification e-mail about is, but when I check the attendee list, the registered attendee data is not there. Clicking on the attendee link in the notification e-mail will show an empty page with just the registration ID and not the registration data.

Because of this I’m not sure if all registrations for the event are received. Any help diagnosing and solving this problem would be very appreciated.

Here are the technical details:

Event Espresso version
3.1.32.2.P

WordPress version
WP 3.5.1

Installed plugins

Akismet by Automattic versie 2.5.7,
Contact Form 7 by Takayuki Miyoshi versie 3.4,
Event Espresso by Event Espresso versie 3.1.32.2.P,
Maintenance by fruitfulcode versie 1.2.1,
Really Simple CAPTCHA by Takayuki Miyoshi versie 1.6,
WP-reCAPTCHA by Jorge Peña versie 3.1.6


Josh

May 14, 2013 at 7:53 am

Hi there,

Is this on a single site installation of WordPress, or in a Multisite network?

Can you edit the wp-config.php and turn on debugging? This may show some errors where the attendee info would normally appear to help narrow down the issue:

http://codex.wordpress.org/Editing_wp-config.php#Debug


ksavins

May 14, 2013 at 7:02 pm

Hi Josh,
It appears to be a Windows 7 issue with Firefox using a work computer.
At home my Windows Vista is fine and Gary’s iMac is also ok.
I will test the other browers later this morning using Windows 7 at work and let you know.
Regards, Karen


Josh

May 15, 2013 at 8:40 am

Hi Karen,

Can you start a new support topic and let us know what the issue is? The issue you’re seeing may be different than the one that was originally reported here.
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Status: closed

Updated by Josh 11 years, 8 months ago ago

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