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Missing Address information when exporting attendee list | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Missing Address information when exporting attendee list

Missing Address information when exporting attendee list

Posted: February 2, 2013 at 1:53 pm

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ttiemann

February 2, 2013 at 1:53 pm

We had an event last October and used Event Expresso 3.1.22.P.2860 and multi registration plugin of EE to capture all data etc. When I exported all attendee information I do not see any address, city, state, zip etc. information. I have email address, names and other information.

So now I’m currently updating the website and testing in on a local server with the latest version EE and all plugins installed. When I export I now get the additional questions I was also missing on the xls but still no address information.

We used PayPal Pro plugin for CC processing but still used a Secure server for capturing all address information.

What can I do?


Dean

  • Support Staff

    •

February 4, 2013 at 12:24 am

Hi,

If the address was only captured by the PayPal Pro form then Event Espresso does not save that data.

If you used a Question to obtain the address details then it should save it as part of the attendee meta, and thus be exportable.
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Status: closed

Updated by Dean 11 years, 11 months ago ago

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