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Member Record showing blank screen (Group Registration) | Event Espresso - Staging Server

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Member Record showing blank screen (Group Registration)

Posted: July 16, 2012 at 11:55 am

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smarkel

July 16, 2012 at 11:55 am

When trying to edit attendee information in any of our active events, records that are part of a group registration show only a blank screen.

Many of our customers use this function to register multiple people from the same company in one transaction.

Please advise.


Josh

July 16, 2012 at 1:48 pm

I would first rule out any plugin conflicts by temporarily deactivating any non Event Espresso plugins. Ruling out a theme conflict would be advised too. The theme test drive plugin has a feature that lets you switch themes for the admin without affecting the front-end of the site.

If it’s a completely blank white screen, your installation may be running low on memory. See this guide for more info: http://staging.eventespresso.com/wiki/troubleshooting-event-espresso/#wsod
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Status: closed

Updated by Josh 12 years, 6 months ago ago

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