Support

May 6, 2013 at 2:21 am

Hello Kathleen,

Refunds are not handled by Event Espresso, you will need to manually refund the person via the gateway you are using.

I havent heard of a way to stop users from cancelling. However, if it was me I would stop users from accessing their admin profile and force them to use the front end profile via the My Events shortcode http://staging.eventespresso.com/wiki/shortcodes-template-variables/#my-events

You may need to code or use a plugin to redirect a user away from the profile page and to the front end page on login/registration.

Then I would add the following to the themes style.css file or via a plugin like My Custom CSS to hide the links to the profile page and the cancel button, I also added code to hide the tick boxes but that isnt strictly necessary.

/* hide the cancel and profile links*/
.bottom_settings {
display: none;
}

/* hide the tickboxes */
.sorting_1 {
display: none;
}
.check-column {
display: none;
}