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Manually set a transaction to "completed"

Posted: August 20, 2013 at 4:01 pm

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Paul Pehrson

    August 20, 2013 at 4:01 pm

    I’m trying to manually set a transaction to “completed”. For some reason I’m not getting PayPal IPN to work correctly. The IPN History on PayPal says “pending” but it hasn’t tried again for about 8 hours, and I can’t resend the IPN when the status is “pending”.

    So, I wanted to go into the transaction in EE and set it as “complete”. I enter select “Complete” from the drop-down, and I enter the PayPal transaction ID in the transaction field, and I click save, and EE doesn’t save the transaction as “complete”. It saves the transaction as “pending.”

    I can’t figure out what I need to do to get the transaction marked as “complete”


    Jonathan Wilson

    • Support Staff

    August 20, 2013 at 5:57 pm

    Paul,

    You need to enter an amount in order for it to show Complete. The amount has to be equal to the ticket price.


    Paul Pehrson

      August 22, 2013 at 12:09 pm

      Ah. Thank you.

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