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MailChimp not working | Event Espresso - Staging Server

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Home › Forums › MailChimp Integration › MailChimp not working

MailChimp not working

Posted: January 28, 2013 at 8:56 am

Viewing 9 reply threads


nsantossilva

January 28, 2013 at 8:56 am

Hello,

I am trying integration with mailchimp, and i have already try to disable and reenable the plugin and even uninstal e reinstall the plugin.

After the instalation of the plugin and configuration of the API when i try to associate the list, and they show up and save the event i get this error

https://www.evernote.com/shard/s114/sh/4d6961e6-d40b-49b5-830b-a48310c728cb/e0379719d9df3179083d386a2bc82252/deep/0/Screenshot%2028/01/13%2015:14.jpg

Can you help me with this?

thanks

Nuno


Jonathan Wilson

  • Support Staff

    •

January 28, 2013 at 3:52 pm

Hello there,

Is this a multisite installation? If so, Event Espresso doesn’t necessarily have Multisite support at this time. We are working on this. However, if this is a Multisite be sure not to network activate Event Espresso or any of the add-ons.


nsantossilva

January 28, 2013 at 11:42 pm

Hi Jonathan,

This is not a multisite installation.


Josh

January 29, 2013 at 9:14 am

Hi Nuno,

Has the database prefix for this site been changed recently?

You may need to look in the database in the wp_options table for the events_mailchimp_event_rel_tbl and events_mailchimp_attendee_rel_tbl options and make sure that the option_value for those match the database table prefix that your site is using.


nsantossilva

January 29, 2013 at 10:04 am

Hi,

Everything seems ok, but the prefix is sp_ but i have the 2 mailchimp related tables.

https://www.evernote.com/shard/s114/sh/10f67ae6-c8ff-4331-bb4a-77543a3939cd/71fd80ff26d8f7e08da184436facacce/deep/0/Screenshot%2029/01/13%2016:59.jpg

what can i do more to solve this?

thanks

Nuno


Chris Reynolds

  • Support Staff

    •

January 29, 2013 at 10:19 am

Have you looked in the sp_options table for the specific MailChimp options Josh referred to in his post above?


nsantossilva

January 29, 2013 at 11:13 am

Hi Chris,

My sp_options does not mention mailchimp options

https://www.evernote.com/shard/s114/sh/5ebf8feb-35f3-46f3-8c0d-ead4b1918660/1322889c3ca5b20edd1a04c30e5e2252

thanks


Josh

January 29, 2013 at 11:27 am

Hi Nuno,

Your sp_options table will have many more pages of options that what is on the screenshot.

The quickest way to find those is to do a search within the sp_options table, use the LIKE % search operator, and enter mailchimp into the option_name field.

screenshot


nsantossilva

January 29, 2013 at 12:15 pm

Sorry,

Here goes:

Screenshot


nsantossilva

January 29, 2013 at 12:32 pm

Sorry i have looked again and in fact the prefix is wrong, i have change it and the error disappeared.

Once again thanks for you help. Great support team, great plugin ;-)

Thanks

Nuno Paulo
Viewing 9 reply threads

The support post ‘MailChimp not working’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

This is the support forum for the Mailchimp integration for Event Espresso. You can get help with the add-on here from the Event Espresso team.

Status: closed

Updated by nsantossilva 11 years, 11 months ago ago

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