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MailChimp integration doesn't work | Event Espresso - Staging Server

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Home › Forums › MailChimp Integration › MailChimp integration doesn't work

MailChimp integration doesn't work

Posted: February 4, 2013 at 3:26 am

Viewing 4 reply threads


Teodor Nedelchev

February 4, 2013 at 3:26 am

I have installed MailChimp Integration. I already have a MailChimp API Key. When I create a new event it appears on the right menu of Event Creation, but when a new user is registrated I don’t understand if any change is made, because it does’t enter in a mail list. When I create a new event and I have choose a list MailChimp doesn’t work. How the data of all users /new and old/ to be entered in the mail list and how it can be synchronized? Can this be achieved automatically through the API Key? On the table Last 24 API Calls there are red results which indicate that there isn’t a link between Event Espresso MailChimp Plug-in and MailChimp.com.


Jonathan Wilson

  • Support Staff

    •

February 4, 2013 at 10:34 am

Hello Teodor,

You will need to already have set up a list in MailChimp for it to work. Then you select the list in Event Espresso when creating an event.


Teodor Nedelchev

February 4, 2013 at 12:39 pm

Hi,
I have already set up a list in MailChimp and I select it when I create a new event, but such an e-mail does not reach any of the registrated user accounts. Probably there is not any correct link between Event Espresso and MailChimp.com. What can I do in this case?


Seth Shoultes

  • Support Staff

    •

February 4, 2013 at 9:10 pm

Can you please send us your login details so we can take a look?
http://staging.eventespresso.com/send-login-details/


Dean

  • Support Staff

    •

February 5, 2013 at 6:18 am

Hi,

I took a look at your site, only one event had the mailchimp activated on it (event id 6, ??????)

I registered for this event and received an email from MailChimp asking me if I wish to sign up to the newsletter. MAilchimp asking for confirmation is standard practice.

screen shot http://d.pr/i/42VZ

As such I cannot see anything wrong with the Mailchimp addon. We have had people advising us in the past re the API calls in red, from what I could research at the time this is a mailchimp issue as it was not just Event Espresso suffering from this.
Viewing 4 reply threads

The support post ‘MailChimp integration doesn't work’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

This is the support forum for the Mailchimp integration for Event Espresso. You can get help with the add-on here from the Event Espresso team.

Status: closed

Updated by Dean 11 years, 11 months ago ago

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