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Mailchimp error | Event Espresso - Staging Server

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Mailchimp error

Posted: June 23, 2013 at 3:45 pm

Viewing 4 reply threads


Team Billing

June 23, 2013 at 3:45 pm

I am getting an error when I enter in our API key. The server and the site are running SSL, we are confused. Checked the firewall, and there are no blocks to mailchimps IP’s for their API.

I saw a canned answer in the other forum questions and thought I would see if anyone knew what exactly was going on. Here is the exact error:

An error occurred while attempting to connect to the MailChimp server. Error: Could not connect (ERR 0: Unable to find the socket transport “ssl” – did you forget to enable it when you configured PHP?)


Dean

  • Support Staff

    •

June 24, 2013 at 2:22 am

Hi,

Well I have not seen that error before myself. Doing some research on it, it could well be server related. Are you running an IIS (windows) server?


Team Billing

June 24, 2013 at 7:32 am

Hey Dean,

We are running Linux, Centos, Cpanel servers. We installed the WP Mail Chimp plugin and connect fine to the api at mail chimp. So I did some more testing and disabled all plugins except Event Espresso and only used a theme that you all suggested from Elegant Theme.  Still the same error.


Team Billing

June 24, 2013 at 7:33 am

I might clarify, I disabled all other plugins except those provided by event espresso.


Josh

June 24, 2013 at 12:08 pm

Hi Team Billing,

Can you check in the server’s php.ini and verify that the line:

extension=php_openssl.dll

is not commented out?
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Status: closed

Updated by Josh 11 years, 7 months ago ago

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