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License Type | Event Espresso - Staging Server

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License Type

Posted: November 27, 2013 at 7:33 am

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Paddle-N-More

November 27, 2013 at 7:33 am

Is there an easy way to tell which type of license we already have? A clinet wants to renew and I am not sure which type to get in order to keep her features, etc. intact. Thank you in advance for your help!


Garth

  • Support Staff

    •

November 27, 2013 at 7:56 am

Hello,

Do you know the contact information for the person that purchased the license; we can look it up that way. Otherwise, what is the domain for your client and we might be able to look it up that way too.


Paddle-N-More

November 27, 2013 at 8:00 am

Hi Garth! Thank you for the quick response! my username is annamizer and the site is paddlenmore.com.

Is that what you need?

Thanks!


Garth

  • Support Staff

    •

November 27, 2013 at 8:03 am

Looking at your account here you had the business license. I sent you an email too.


Paddle-N-More

November 27, 2013 at 8:56 am

Hi Garth,

Thanks for the information an email. You are so helpful and I really appreciate your time and effort. If she decides to go with a Personal license and later wants to upgrade back to the business license would we only pay the difference? I think that a Personal license with a reoccurring events add on (+$40) will be cheaper and still need her current needs. Is upgrading alter an option?

Thanks!


Garth

  • Support Staff

    •

November 27, 2013 at 9:52 am

We’d have to change your renewal discount so it works for the Personal License, but yes you can upgrade later for a pro-rated amount. Does that make sense?
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Status: closed

Updated by Garth 11 years, 1 month ago ago

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