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JSON api - internal server error logging onto iPad app | Event Espresso - Staging Server

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JSON api – internal server error logging onto iPad app

Posted: April 18, 2013 at 5:06 pm

Viewing 3 reply threads


Cathy Earle

April 18, 2013 at 5:06 pm

I have installed the api / plugin for the iPad app but am having issues logging in. I add the endpoint/username and password and receive “Sorry, can’t log in” 500-internal server error.

I also tried to test the URL : http://staging.eventespresso.com/testdrive/espresso-api/v1/events/public.pretty_json ( changing /eventespresso.com/testdrive ) to my web address and I receive an error “The website encountered an error while retrieving http://mydomainname.com/testsite/espresso-api/v1/events/public.pretty_json. It may be down for maintenance or configured incorrectly.”

(mydomainname.com is not my actual domain name I have just replaced it for this forum post).

I can’t find any information online regarding what to do when you receive this error message.


Cathy Earle

April 22, 2013 at 6:47 am

bumping – still waiting for response?


Chris Reynolds

  • Support Staff

    •

April 22, 2013 at 10:29 am

An internal server error is generally caused by a PHP memory error. How many events do you have? Are you on a shared server?

You can try downloading the Espresso Requirements Check plugin and seeing what it says in terms of how much PHP memory you have available and how much you are using: http://staging.eventespresso.com/wiki/espresso-requirements-check/


Chris Reynolds

  • Support Staff

    •

April 22, 2013 at 10:38 am

There could also be a problem with one of your events.
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The original Forum description...

Status: closed

Updated by Chris Reynolds 11 years, 9 months ago ago

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