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Javascript error / problem Tribulant email plugin and Event Espresso plugin. | Event Espresso - Staging Server

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Javascript error / problem Tribulant email plugin and Event Espresso plugin.

Posted: April 16, 2013 at 2:43 pm

Viewing 4 reply threads


Aivars

    •

April 16, 2013 at 2:43 pm

I due to a javascript error between plug-ins. How to solve it? Tribulant says to ask Event Espresso developers. Can you help?

If so, please note that there is a javascript error on your website as you can see here: http://screencast.com/t/9Z6s3yxeCvl

The problem seems to be related to one of your third party plugins, the Event Espresso plugin more specifically, can you please contact the plugin developers and ask them for a fix to this issue.


Dean

  • Support Staff

    •

April 17, 2013 at 12:22 am

Hello,

Can you link to the website in question please?


Aivars

    •

April 17, 2013 at 12:59 am

http://bigabc.info/lv/


Dean

  • Support Staff

    •

April 17, 2013 at 1:22 am

Hi,

Thanks for that.

The javascript library that is causing the issue seems (though I cannot confirm it with out seeing files) to be coming from the theme or potentially another plugin.

It is unfortunately nothing to do with Event Espresso, we don’t load it, we don’t need it.

Right now the best I can advise if the theme developer is unwilling to help you would be to find the reference to the file being loaded (at a guess this will be in the functions.php or maybe the header.php files) and remove or comment it out to stop it from loading.

It will look something like this:

wp_enqueue_script( 'prototype' );

If it is not in the theme, then you will need to deactivate plugins until you can find the culprit.


Aivars

    •

April 17, 2013 at 2:12 am

Ok, thank You Dean, I write theme author. Close ticket.
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Status: closed

Updated by Aivars 11 years, 9 months ago ago

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