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Issue with member/non-member pricing in events | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Issue with member/non-member pricing in events

Issue with member/non-member pricing in events

Posted: April 3, 2013 at 2:12 pm

Viewing 8 reply threads


Carina Hume

April 3, 2013 at 2:12 pm

We are experiencing an issue with member/non-member pricing in events. After entering the prices for the event, the Member price reverts to $0 after the event is saved? If I go back to the event and re-enter the amount it stays. How can I prevent this from happening?

WordPress Version: 3.5.1
PHP Version: 5.3.23
MySQL Version: 5.1.68
Event Espresso Version: 3.1.30.7P
WordPress Address (URL): https://www.crookedtree.org


Dean

  • Support Staff

    •

April 4, 2013 at 2:18 am

Hello,

I have been unable to recreate this locally.

Is it possible to get your login details in order to look into this?

If so, please send them via http://staging.eventespresso.com/send-login-details/

NOTE: login details need to be Admin level.


Carina Hume

April 8, 2013 at 12:08 pm

I sent you the info you requested on 04.05.13. Any progress?


Josh

April 8, 2013 at 3:18 pm

Hi Carina,

I took a quick look at the admin and set up a test event and set it to draft to make sure no one would see it in the list. Before saving the event, I set a non-member and a member price and the prices saved as expected.

Is there a specific event where you are seeing this happen? If so, can you let us know which event this is so we can investigate further?


Carina Hume

April 12, 2013 at 7:54 am

Event id # 316


Josh

April 12, 2013 at 8:38 am

Hi there,

We’re not able to get to a log in screen anymore. It looks like there’s a redirect set up that redirects anyone away from the log in screen.


Carina Hume

April 12, 2013 at 8:49 am

I spoke to the host and they are having some technical difficulties and that is why you can’t login. They said it should be fixed later today. So if you could try again later that would be great, thanks.


Carina Hume

April 15, 2013 at 1:22 pm

The site is working correctly now. Please take a look.


Chris Reynolds

  • Support Staff

    •

April 17, 2013 at 11:24 am

I just tested this on your site and could not reproduce it.

Here’s the link to the event in the dashboard: https://www.crookedtree.org/wp-admin/admin.php?page=events&action=edit&event_id=384

…and on the front-end: https://www.crookedtree.org/event-registration/?ee=384

If you are logged in, the event is $5. It’s $10 if you are logged out. I only had to create the event once with those member/non-member prices. Make sure you are filling out the member prices and adding a name for the member price.
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The original Forum description...

Status: closed

Updated by Chris Reynolds 11 years, 9 months ago ago

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