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Invoices are not opening when customer clicks on download link

Posted: February 5, 2013 at 5:36 pm

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karen bowness

    February 5, 2013 at 5:36 pm

    I would like to know a solution for our invoices no longer opening when customer clicks on download link. A blank page appears.


    Seth Shoultes

    • Support Staff

    February 5, 2013 at 9:07 pm

    I think this is a bug in Outlook for Windows. I’ve only ever been able to download PDFs, from Outlook, by right clicking the link and saving the file from the context menu.

    I hope that helps.

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    Status: closed

    Updated by Seth Shoultes 11 years, 8 months ago ago

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