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Invoice not filled out correctly during registration | Event Espresso - Staging Server

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Home Forums Event Espresso Premium Invoice not filled out correctly during registration

Invoice not filled out correctly during registration

Posted: August 14, 2012 at 5:29 am

Viewing 5 reply threads


fiona Campbell

August 14, 2012 at 5:29 am

While testing the registration form, a window came up with options of print pdf, pay by cheque or direct debit.

When I clicked the download pdf button the form ddin’t fill out registered persons details i.e.:
– Primary Attendee ID:
– Bill To:
– Event & Attendee info in talbe and the Sub total amount.

When I went into the ‘Event Overview’ section and clicked on ‘View Attendees’ then clicked on ‘Download Invoice’ all the details were fill out in the PDF.

Any ideas?


Josh

August 14, 2012 at 1:44 pm

Hi Fiona,

Which version of Event Espresso is installed?


fiona Campbell

August 16, 2012 at 3:19 am

3.1.26P


Josh

August 16, 2012 at 10:59 am

Check in /wp-content/uploads/espresso/templates for any outdated templates (they should be removed or updated if they were copied over from a previous version.) The same should also be checked for in /wp-content/uploads/espresso/gateways.


fiona Campbell

August 19, 2012 at 4:19 am

I’ve only just aquired a copy of Event Espresso so their should n’t be any outdated templates in my fresh copy – if there are I wouldn’t know what to look for?


Seth Shoultes

  • Support Staff

August 20, 2012 at 11:44 am

Can you send us the address to the page where this is happening? That way we can see what is going on.

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