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Invoice for Key Reset | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Invoice for Key Reset

Invoice for Key Reset

Posted: January 30, 2014 at 2:08 pm

Viewing 5 reply threads


Meaghan Millior

January 30, 2014 at 2:08 pm

I work for a University and must have a receipt for all purchases. There are no billing invoices in my account login.

We had our key reset and I need a $10 receipt.

I have tried several other contact points including twitter. Please advise.


Dean

  • Support Staff

    •

January 31, 2014 at 2:14 am

Hi Meaghan,

I will refer this onto the sales dept. who will get back to you.

Thanks


Jonathan Wilson

  • Support Staff

    •

January 31, 2014 at 2:47 pm

Hi Meaghan,

I sent a paid invoice with the purchase and the license reset. Did you not get my email? Also, did you need 2 separate invoices?


Meaghan Millior

February 3, 2014 at 9:20 am

Hi Jonathan, No, I have received nothing. The last invoice/receipt we received was for $179 for a charge on Dec. 12. There is a $10 charge from Dec. 19 that we have no documentation for.


Garth

  • Support Staff

    •

February 3, 2014 at 12:26 pm

Hi Meaghan,

I’ve emailed you the PDF that Jon tried to send you last week. Reply to that email again if you need something else.


Meaghan Millior

February 3, 2014 at 12:49 pm

I am not receiving anything. What address are you sending the pdf to? There’s nothing in my junk/spam/trash either.


Garth

  • Support Staff

    •

February 3, 2014 at 12:53 pm

It’s the same address you used in the form to contact us: See this image: http://www.screencast.com/t/2jbEgJt0

  • This reply was modified 10 years, 11 months ago by Garth.
Viewing 5 reply threads

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Status: closed

Updated by Garth 10 years, 11 months ago ago

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