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Invoice Download Error in EE4 | Event Espresso - Staging Server

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Invoice Download Error in EE4

Posted: March 1, 2014 at 7:52 pm

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scott carchedi

March 1, 2014 at 7:52 pm

I’m getting this error when trying to download registration invoice:
Fatal error: Uncaught exception ‘Exception’ with message ‘This function is not compatible with non-static object methods due to PHP Bug #44144.’


Lorenzo Orlando Caum

  • Support Staff

    •

March 1, 2014 at 8:27 pm

Hi Scott,

Are you running the latest version of Event Espresso & addons? If not, could you backup your WordPress and update and re-test?

If that does not help with the issue, then please try this:

Download one of the newer versions of dompdf from here:

https://github.com/dompdf/dompdf/downloads

Then login to your WordPress site with an FTP or SFTP client and browse to this location:

wp-content/plugins/event-espresso/tpc

Rename the existing dompdf folder.

Then upload the new unzipped version that you just downloaded to the location above.

Then try downloading the invoice once again.

—
Lorenzo


scott carchedi

March 2, 2014 at 12:31 am

Now I’m able to download the invoice, but when I try to save the payment confirmation page as pdf I get a blank page in Chrome and a 500 Internal Service Error in Internet Explorer


scott carchedi

March 2, 2014 at 2:01 pm

I was able to fix the problem by increasing my php memory in php.ini. Thanks for your help on the previous issue.
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Status: closed

Updated by scott carchedi 10 years, 10 months ago ago

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