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Instant Payment Notification - Gateway Variable Dump | Event Espresso - Staging Server

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Instant Payment Notification – Gateway Variable Dump

Posted: February 18, 2014 at 5:12 am

Viewing 9 reply threads


Digilite Web Solutions

February 18, 2014 at 5:12 am

Hello ,
We are running EE Version 3.1.36.4.p , on WP3.8(recently updated) and for some reason getting email with this subject: Instant Payment Notification – Gateway Variable Dump. It says that an instant payment notification failed.

Following your support forum , we have checked some settings. paypal sandbox mode is off, Paypal IPN is turned.

What else can cause this issue?

Thanks in advance


Anonymous

February 18, 2014 at 5:45 am

Hi Digilite Web Solutions,

Just to confirm, you have the correct account within Event Espresso -> Payment Settings. Paypal Settings -> Paypal ID.

Has that account had IPN activated within the account itself? (through the Paypal site itself. Paypal -> Profile -> Instant payment notifications)

Paypal Sandbox is un-checked within the same section of EE settings?


Digilite Web Solutions

February 18, 2014 at 9:05 am

Yes , you are right.

Papyal ID is right.
IPN is turned on.
Sandbox is un-checked.


Anonymous

February 19, 2014 at 3:55 am

Are you using Paypal as your gateway?

You mention Moneris in a previous thread so just trying to help narrow down the issue currently.


Digilite Web Solutions

February 21, 2014 at 12:34 pm

Yes Tony , we used both , but for now , only Paypal is active.


Anonymous

February 21, 2014 at 12:44 pm

Do you have any custom gateway files within wp-content/uploads/espresso/gateways/?

I’d like to take a look at the install if possible, could you please send login details using https://staging.eventespresso.com/send-login-details/


Digilite Web Solutions

February 21, 2014 at 3:15 pm

You are welcome!


Anonymous

February 24, 2014 at 10:23 am

I can’t see any issues on the site.

Can you check the paypal.ipn_results.log file within wp-content/uploads/espresso/logs and see what, if any errors are thrown please?


Digilite Web Solutions

February 24, 2014 at 2:28 pm

I have checked , and can’t see any error for that transactions (there were only 2 emails) .


Anonymous

February 26, 2014 at 3:41 am

Hi,

I have been looking further into this but have been unable to find a cause.

Can you run a registration with Paypal Sandbox and see if the payment completes then please?

Also if we could see one of the failed transactions from the paypal.ipn_results.log that may also help.
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Status: closed

Updated by Anonymous 10 years, 10 months ago ago

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