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Installation failed | Event Espresso - Staging Server

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Installation failed

Posted: January 7, 2013 at 9:14 pm

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asif ashraf

January 7, 2013 at 9:14 pm

After having installed ( what seemed a successful ) installation of the Event Espresso on a test site, i then proceeded to install on the live server, and got an error message like this:

Installing the plugin…

Destination folder already exists. /homepages/27/d202785240/htdocs/l4all/wp-content/plugins/event-espresso/

Plugin install failed.

I attempted to uninstall from the test site, and re-install on the live site..and got the same message.

Can you – or anyone kindly advise a very frustrated individual..


Dean

  • Support Staff

    •

January 8, 2013 at 12:42 am

Hi,

Generally this occurs when you already have a version of event espresso on the site, most likely an older copy or a copy of the free version. This happens because the folder names are the same. Either remove any previous versions or using FTP rename the folder (though we do recommend removing any versions that are not in use to reduce conflict issues).


asif ashraf

January 8, 2013 at 3:57 pm

Hi Dean,

The upload went through , however could not be activated due to a ‘fatal error’ :
Parse error: syntax error, unexpected T_STRING, expecting T_OLD_FUNCTION or T_FUNCTION or T_VAR or ‘}’ in /homepages/27/……./wp-content/plugins/event-espresso/class/espresso_log.php on line 13

Do you know what this means and how it could be resolved?

Appreciate any help on this ..


asif ashraf

January 8, 2013 at 5:14 pm

Actuall have had same issue when uninstalling a paid version and looking to install a Lite version as well.


Dean

  • Support Staff

    •

January 8, 2013 at 11:28 pm

Hi

What version/s of event espresso are you trying? Both the lite and paid please.
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Status: closed

Updated by Dean 12 years ago ago

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