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Infusionsoft Plug-in Not Working | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Infusionsoft Plug-in Not Working

Infusionsoft Plug-in Not Working

Posted: December 16, 2013 at 6:51 pm

Viewing 5 reply threads


Grace Lever

December 16, 2013 at 6:51 pm

I’ve just recommended a number of clients to Event Espresso as a booking system to integrate well with Infusionsoft.

Unfortunately, we’ve just noticed that the Street Address and Phone fields aren’t syncing. This seems to be an existing error that we weren’t told about previously which is really disappointing as we left other systems to use Event Espresso.

I’ve noticed the bug here today as a problem established 3 weeks ago – https://staging.eventespresso.com/topic/infussion-soft-plugin-not-populating-right-fields/.

Could you please provide an ETA on when this will be fixed as these are obviously crucial details we need to pull across.

Thank you.


Dean

  • Support Staff

    •

December 17, 2013 at 12:34 am

Hello Grace,

We have an outstanding ticket to look into this. I cannot provide an ETA, but I will refer to the developer regarding it, in an effort to speed up the process.


Grace Lever

December 17, 2013 at 12:46 am

Hi Dean, Thank you for your response. Obviously this is a pretty pressing error that is impacting our data import heavily so I hope to see it fixed soon. It looks like it may just be a basic incorrect mapping of Question IDs in the Infusionsoft plug-in. Shouldn’t be too hard to adjust.
Please let me know as soon as you have a better idea of the issue and resolution timings.


Sidney Harrell

  • Support Staff

    •

December 17, 2013 at 6:05 pm

In plugins/espresso-infusionsoft/index.php change lines 107 and 108 from:

'Address1Type'		=> $attendee_data['address'],
					'Address2Street1'	=> $attendee_data['address2'],

to:

'StreetAddress1'		=> $attendee_data['address'],
					'StreetAddress2'	=> $attendee_data['address2'],


Sidney Harrell

  • Support Staff

    •

December 17, 2013 at 6:19 pm

Also see:
http://staging.eventespresso.com/topic/infussion-soft-plugin-not-populating-right-fields/#post-70773 for a fix for phone and zip.


Grace Lever

December 17, 2013 at 6:22 pm

Hi Sidney,

Thank you for this – its what I thought might have been happening. I’ll have our developer change this now and let you know how we go.

Thanks again for the quick response.
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The original Forum description...

Status: closed

Updated by Grace Lever 11 years, 1 month ago ago

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