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How do customers buy more than one ticket?

Posted: February 11, 2013 at 10:10 pm

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Sean Niemiec

    February 11, 2013 at 10:10 pm

    When clicking on the date – buyers are brought to the description – where they can “choose an option”

    but they can only buy one ticket

    http://awesomescreenshot.com/0f7x1aybd

    Also there is formating issues where the text is white on a white background. How do I change that?

    Finally, The sales tax is note being calculated and added to the cost.

    Thanks!


    Dean

    • Support Staff

    February 12, 2013 at 4:54 am

    Hi Sean,

    You can allow users to buy more than one ticket by allowing group registrations and setting the max number for group registrations in the individual event (top right area).

    The white area is probably down to some sort of CSS issue, hard to say with just an image to go by, have you got a link i can look at?

    Taxation is getting an overhaul in version 3.2 but in the current version you need to use the Surcharge option in the pricing area of the event (or if it is the same across all events, you can set it in the General Settings.)

    Check out the Getting Started guide and Menu guide in the documentation http://staging.eventespresso.com/support/documentation/


    Sean Niemiec

      February 12, 2013 at 9:11 am

      HI Dean,

      I really appreciate you taking the time to help me with this.

      After you said this… You can allow users to buy more than one ticket by allowing group registrations and setting the max number for group registrations in the individual event (top right area).

      I went and checked and I come back with this screen shot.

      http://awesomescreenshot.com/068x4ee35

      Regarding the sales tax – this is my current configuration.

      http://awesomescreenshot.com/024x4eo62

      I love this plug in – but I still have a long way to go.


      Sean Niemiec

        February 12, 2013 at 10:27 am

        Hi Dean,

        Ok – here is the update.

        I found the “how many tickets” and it was after I applied my licence key and installed custom files plug in.

        But the thing that really troubles me that is that “how many tickets” Option is at the bottom of the “Registration” Fields.

        Can the “how many tickets” field be right next to the “pick your Price” field? I hope so – because the way it is now – is not intuitive.
        http://awesomescreenshot.com/045x4xk0e

        Any thoughts?


        Josh

          February 12, 2013 at 5:29 pm

          Hi Sean,

          I can help you point you to a small customization that can be made that will move the “how many tickets” field to a spot just below the price selector.

          Basically it’s a little jQuery which will move the ticket selector up the page:

          jQuery(document).ready(function($){
              $('p.espresso_additional_limit').insertAfter('p.event_prices');
          });
          

          You can add the above code to the bottom of the registration_page_display.php template and the code will run on the registration pages only.

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