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How can I change payment status to completed manually?

Posted: June 15, 2013 at 4:39 pm

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Anne Pouch

    June 15, 2013 at 4:39 pm

    I recently resolved an issue with our setup that was not recognizing completed payments from Paypal therefore the status is Pending.  I need to go in and change quite a few to attendee statuses to Completed and I am unable to through the edit payment drop down, it will not accept Completed as a choice and keeps it Pending.

    How can I do this?  Through MyPHPadmin one of the databases?
    Thanks!

     


    Lovehistory

      June 16, 2013 at 6:59 am

      Hi Ross,

      You need to put in a New payment for the amount owed and it should automatically update to complete.

      If Total Amount Owing > Total Amount Paid to Date ee will not allow you to set the status to complete.

      If you have a lot of attendees to amend it’s going to take a while.

      You could do it through the db, although I guess that depends how confident you feel with phpmyadmin?


      Anne Pouch

        June 16, 2013 at 11:12 am

        Thanks Tony, that worked!

        Anne

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