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Help! Where is my download? | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Help! Where is my download?

Help! Where is my download?

Posted: May 10, 2013 at 3:12 am

Viewing 5 reply threads


Federica Giudice

May 10, 2013 at 3:12 am

Hi guys I bought yesterday a Personal License but I can’t see any “Download” buttons active.

Can you help? Thanks!


Garth

  • Support Staff

    •

May 10, 2013 at 10:00 am

Hi Federica,

How are you today?

I’ve manually updated your account so you can get access to your files and support.

After you purchased, you are instructed to create your account. Did you create your account right after purchasing or did you wait and set up your account at a later time?


Federica Giudice

May 11, 2013 at 2:18 am

Hi Garth, thank you for your reply.

I already had an account with the Lite Version. Now I can see the serial number but no active download buttons…


Federica Giudice

May 11, 2013 at 9:49 am

Hi Garth, is there any chance you could send me the file by email. At this point is quite urgent to have it cause I have to set up the next events and send out my newsletter.

Thanks


Garth

  • Support Staff

    •

May 13, 2013 at 8:48 am

Hi Federica,

I’ve updated your account again (sorry mistake on my end) and emailed you the file. Let me know if I can do anything else for you.


Federica Giudice

May 13, 2013 at 1:58 pm

Thanks Garth!
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The original Forum description...

Status: closed

Updated by Federica Giudice 11 years, 8 months ago ago

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