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Help ToolTips aren't showing (those little Blue Question Marks)

Posted: January 3, 2013 at 8:04 am

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jlc admin

January 3, 2013 at 8:04 am

Hello
Not sure if I’m going crazy or not – but the little blue question marks (help tooltips I assume) don’t work for me. I’ve checked to see if my Chrome broswer was doing pop-up blocks but it’s not.
**My main question – What is the default size of the logo? ** doesn’t say in the Getting Started Manual :(
http://joondaluplearningcommunity.net/wp-content/uploads/2013/01/tooltip_error.png


Josh

January 3, 2013 at 9:53 am

Hi there,

This might be a case where the WordPress admin JavaScript is failing to work when it’s smushed together (or concatenated). One of the test servers I use has the same issue.

You might try disabling JavaScript concatenation for the WordPress admin to see if that makes a difference:

http://codex.wordpress.org/Editing_wp-config.php#Disable_Javascript_Concatenation

You can use an FTP client and a text editor to access and add this line to the site’s wp-config.php file:
define('CONCATENATE_SCRIPTS', false);

With your question about a default logo size, I’ve found that it will try to scale it to a width of 300 pixels, but this can be overridden.
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Status: closed

Updated by Josh 12 years ago ago

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