Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-sales domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the better-click-to-tweet domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-amazon domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-stats domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the wordpress-seo domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114
Guests registered on backend but not receiving emails | Event Espresso - Staging Server

Support

Home › Forums › Event Espresso Premium › Guests registered on backend but not receiving emails

Guests registered on backend but not receiving emails

Posted: January 18, 2013 at 6:55 pm

Viewing 3 reply threads


Jason Rafff

January 18, 2013 at 6:55 pm

When a person registers, their name, email, and ticket show up on the backend, but an email confirmation is not being received. Is there a fix for this?


Garth

  • Support Staff

    •

January 18, 2013 at 8:38 pm

Hi Jason,

So did a person register online, or is the person in question registered manually by a staff member? Your title suggests one thing, but your description refers to another.

Did this happen recently, or as far as you know it always happened on your site?


Jason Rafff

January 18, 2013 at 10:36 pm

My apologies for the confusion. The person registered online and was not emailed their ticket confirmation, but it shows up on the backend in the attendee list. This problem began today around 10:30am.


Josh

January 21, 2013 at 10:51 am

Hi Jason,

Your last reply indicates that this was working before, can you verify? If that is the case, there may have been a change on the email server, or the person who registered has an ISP that may be blocking email from your server. Actually, there are a lot of things that can go wrong depending on how the email server is set up, so we recommend using a service like Postmarkapp to send out transactional emails. They have a WordPress plugin that makes is fairly easy to set up sending email through their service:
http://blog.postmarkapp.com/post/8778033288/wordpress-smtp-problems-are-solved-with-postmark
Viewing 3 reply threads

The support post ‘Guests registered on backend but not receiving emails’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

The original Forum description...

Status: closed

Updated by Josh 11 years, 12 months ago ago

Topic Tags

Tagged: 

Notifications

This topic is: not resolved
Event Espresso - Staging Server