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Group Question (default) - additional question ignored for event managers | Event Espresso - Staging Server

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Group Question (default) – additional question ignored for event managers

Posted: October 30, 2013 at 9:42 pm

Viewing 2 reply threads


Nicolas Alberto

October 30, 2013 at 9:42 pm

Hi,
I have added the phone question (not mandatory) in the System ‘Personal Information’ Group.
I understand the new rule only affects newly created events. That is fine.

BUT

1) When I create an event with the admin account, it works fine. The additional phone field is presented to the user (that is with the “no additional info required” option). It is what I expected.

2) If I create a new event with another user (event manager). The phone question is not taken into account event if it is now in the default personal information group.

How do we solve this issue?

Thanks in advance
Nic


Nicolas Alberto

October 30, 2013 at 10:26 pm

An update. The admin account used to put the phone question is not the original admin account with id =1 as this account has been deleted for security reasons (recommended to remove the username admin)

Looking at the database it may seem to me that each user has its own set of question group and questions. Not sure why though.

How do I need to solve this please


Sidney Harrell

  • Support Staff

    •

November 1, 2013 at 1:10 pm

The event manager has it’s own questions, as well as it’s own question groups. Have the event manager go into his question groups and add the phone question to his personal information group.
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The original Forum description...

Status: closed

Updated by Sidney Harrell 11 years, 2 months ago ago

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