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Grand Total Not Updating Automatically

Posted: December 4, 2012 at 11:21 pm

Viewing 6 reply threads


John Yip

    December 4, 2012 at 11:21 pm

    When we add or remove an item using the MER module; the TOTAL price updates itself but not the GRAND TOTAL price. It requires the Refresh Total link to be clicked. It is confusing to customers. Is there a way to get the GRAND TOTAL price to refresh automatically?

    John


    Dean

    • Support Staff

    December 5, 2012 at 4:24 am

    Hi John,

    Do you have a link to your site please?


    John Yip

      December 5, 2012 at 4:46 am

      Hi Dean,

      Thanks for the reply. The link to test is http://julieclarke.nano.net.au/booking-your-course/course-booking/

      We also testing the volume discount module with it

      John


      John Yip

        December 5, 2012 at 4:47 am

        The site is still under developement, hence I have not activated the license yet. I will do this when the site goes live


        Dean

        • Support Staff

        December 5, 2012 at 7:15 am

        Hi John,

        I see the problem, I thought it may be a conflict though I can’t see any. Have you tested the cart feature with no other plugins running and the default twentyeleven theme?


        John Yip

          December 5, 2012 at 7:03 pm

          Dean,

          It’s definitely not working. To test it, I have installed a new wordpress sandbox with no plugin installed except Event Espresso and MER

          The problem is still there.

          URL: http://nano.net.au/sandbox

          John


          Dean

          • Support Staff

          December 6, 2012 at 11:44 am

          Hi John,

          The sandbox seemed to work fine, though the events were limited to a single purchase per customer so it was not possible to see the changes at hand on your server.

          I am still unable to recreate this locally. On your live server have you tried turning off the Volume Discounts adon?

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