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Grand Total Not Updating Automatically | Event Espresso - Staging Server

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Grand Total Not Updating Automatically

Posted: December 4, 2012 at 11:21 pm

Viewing 6 reply threads


John Yip

December 4, 2012 at 11:21 pm

When we add or remove an item using the MER module; the TOTAL price updates itself but not the GRAND TOTAL price. It requires the Refresh Total link to be clicked. It is confusing to customers. Is there a way to get the GRAND TOTAL price to refresh automatically?

John


Dean

  • Support Staff

December 5, 2012 at 4:24 am

Hi John,

Do you have a link to your site please?


John Yip

December 5, 2012 at 4:46 am

Hi Dean,

Thanks for the reply. The link to test is http://julieclarke.nano.net.au/booking-your-course/course-booking/

We also testing the volume discount module with it

John


John Yip

December 5, 2012 at 4:47 am

The site is still under developement, hence I have not activated the license yet. I will do this when the site goes live


Dean

  • Support Staff

December 5, 2012 at 7:15 am

Hi John,

I see the problem, I thought it may be a conflict though I can’t see any. Have you tested the cart feature with no other plugins running and the default twentyeleven theme?


John Yip

December 5, 2012 at 7:03 pm

Dean,

It’s definitely not working. To test it, I have installed a new wordpress sandbox with no plugin installed except Event Espresso and MER

The problem is still there.

URL: http://nano.net.au/sandbox

John


Dean

  • Support Staff

December 6, 2012 at 11:44 am

Hi John,

The sandbox seemed to work fine, though the events were limited to a single purchase per customer so it was not possible to see the changes at hand on your server.

I am still unable to recreate this locally. On your live server have you tried turning off the Volume Discounts adon?

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