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Getting error that my sitekey is only valid for one domain, but I only have one. | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Getting error that my sitekey is only valid for one domain, but I only have one.

Getting error that my sitekey is only valid for one domain, but I only have one.

Posted: September 18, 2013 at 9:13 am

Viewing 3 reply threads


Sera Drevenak

September 18, 2013 at 9:13 am

This happened to me once before, and after a reset, I redid the key and everything was fine.


Garth

  • Support Staff

    •

September 18, 2013 at 10:31 am

Unless someone else reset your license key recently, it doesn’t look like we can validate your key. Will you verity that your license key is in your Event Espresso General settings?


Sera Drevenak

September 18, 2013 at 11:03 am

It is.


Dean

  • Support Staff

    •

September 19, 2013 at 1:41 am

Hi,

Does you site or server have anything that can block communication with other servers? That would be one reason why we cannot see your site’s licence key.

Also, can you check the key in the General Settings page to make sure there are no spaces before or after it.
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Status: closed

Updated by Dean 11 years, 4 months ago ago

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