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Getting error message after setting up Authorize.net SIM | Event Espresso - Staging Server

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Getting error message after setting up Authorize.net SIM

Posted: February 11, 2014 at 10:01 am

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Jo-Ann Bird

February 11, 2014 at 10:01 am

Hello,

I have just set up and authorized the payment settings for Authorize.net SIM. When I clicked on the Authorize.net button acting as a real customer, I received the following error message:

The following errors have occurred.
(87) Transactions of this market type cannot be processed on this system.

I also have PayPal authorized as a payment choice. Could that be interfering with Authorize.net? Or is there something else wrong? Please let me know.

I am using WordPress 3.8.1 and Event Espresso version 3.1.36.4.P This is a new installation and here is my registration page: http://chuckandjoannbird.com/event-registration/?ee=1

Thanks!


Josh

February 11, 2014 at 10:57 am

Hi there,

From looking over the documentation at Authorize.net, the error message that you’re seeing indicates that the merchant account is not designed for online transactions:

https://support.authorize.net/authkb/index?page=content&id=A597&impressions=false

http://stackoverflow.com/questions/8355003/transaction-of-this-market-type-cannot-be-processed-on-this-system

Can you check with Authorize.net to see if your account is set up for processing card present transactions only? If so, then you’ll need an account that’s set up for online transactions.


Jo-Ann Bird

February 11, 2014 at 12:05 pm

Hi Josh,

That was the issue. I don’t have an account that can do online transactions…thought I did. Will work on this. Thanks again for your help!

Jo-Ann
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Status: closed

Updated by Jo-Ann Bird 10 years, 11 months ago ago

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