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Free event - payment status automatically completed | Event Espresso - Staging Server

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Free event – payment status automatically completed

Posted: April 9, 2013 at 3:17 am

Viewing 5 reply threads


Business Compleet

April 9, 2013 at 3:17 am

I want to organize a free event, so no payment. But when I try to add a person to the list the payment status stays on incomplete (red). I can change this by myself every time, but I want to change this automatically to completed for the free events (so green status). Can you help me with this?


Dean

  • Support Staff

    •

April 9, 2013 at 4:45 am

Hello,

Go and edit the event, on the right hand side of the edit screen are some options, find “Default Payment Status for Event: ” and set it to Completed.

If you want to change this for every event, there is a similar option in the General Settings.


Business Compleet

April 10, 2013 at 1:22 am

He Dean,

Thanks for your quick answer. I already have set the “Default Payment Status for Event” on Completed, but unfortunately it is still not working…

Are there other solutions?

Thanks in advance!


Dean

  • Support Staff

    •

April 10, 2013 at 5:53 am

Is it possible to get your login details in order to look into this?

If so, please send them via http://staging.eventespresso.com/send-login-details/

NOTE: login details need to be Admin level.


Business Compleet

April 11, 2013 at 1:42 am

He Dean,

Problem solved! Don’t know what you did, but it worked ;)

Thanks!

 


Dean

  • Support Staff

    •

April 11, 2013 at 1:55 am

Hi,

I would love to take credit for it, but I didn’t do anything. It may have been a glitch of changing the settings earlier may have fixed it. Keep an eye on it and let me know if it occurs again.
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Status: closed

Updated by Dean 11 years, 9 months ago ago

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