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Force a manual payment from the backend?

Posted: January 30, 2013 at 10:38 am

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Jess Nunez

    January 30, 2013 at 10:38 am

    Good morning! I’ve just tested the “Invoice/Payment Reminder” area to send an attendee a link to complete payment. The form has the default information in it that comes with the install, including the shortcode [invoice_link]. The payment is marked as incomplete, but when I receive the email and press on the “View Your Payment Details” link, I’m taken to a page with a summary of the transaction, shown that payment is incomplete, but there is no checkout button and the Thank You message is shown.

    Is there a setting somewhere to change which page is shown for [invoice_link]?

    Thank you!


    Jonathan Wilson

    • Support Staff

    January 30, 2013 at 4:02 pm

    Hi Jess,

    Have you set a price for the event? If you don’t set a price, the payment page will show just as the registrant has paid.

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