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Force a manual payment from the backend? | Event Espresso - Staging Server

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Force a manual payment from the backend?

Posted: September 6, 2012 at 9:36 am

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abaldwin

September 6, 2012 at 9:36 am

Is there a way for us to enter a client’s credit card number into the system on her behalf and therefore have her account status change to “payment received”? I know how to adjust the payment status, but don’t know how to manually input her cc#. She got so confused with the checkout process (PayPal PRO was accidentally turned on as well as regular PayPal, but the CC options weren’t showing in the dropdown), that she just gave her CC# to my client and my client said she’d “take care of it.” However, short of creating a dummy registration where we can input the CC# and then delete the dummy registration, we don’t know how to do it. I know there is a generated link with the shortcode [invoice_link], but I don’t know how to get that invoice link without emailing the customer. Suggestions? Thanks!


Dean

  • Support Staff

September 6, 2012 at 10:08 am

Hello Abaldwin,

With the current payment gateways I don’t believe thats possible. Your client would need to have a merchant account of some sort where he process credit cards directly, without the need of the user to provide passwords etc.

The buyer will need to process it via the payment gateway (paypal), or you will need to invoice them to get a cheque or use a direct bank transfer.

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