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FirstData GGE4 returns "There was a problem finding your Registration ID" | Event Espresso - Staging Server

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FirstData GGE4 returns "There was a problem finding your Registration ID"

Posted: June 30, 2013 at 12:22 pm

Viewing 3 reply threads


Sawdust Art Festival

June 30, 2013 at 12:22 pm

Title about sums it up, not sure what it means? Didn’t see much related to this error + FirstData in your forums. Transaction works, but it just displays the error when returning to our site.

site: sawdustartfestival.org
return url: http://sawdustartfestival.org/?type=firstdata_e4&page_id=168

The option is of course currently deactivated on our site, as we’re getting 3000+ visitors a day right now. Additionally, this is also the reason the issue is urgent. Thanks in advance for your prompt response!


Sawdust Art Festival

July 1, 2013 at 5:26 pm

Was anyone able to take a look at this topic today?


Sidney Harrell

  • Support Staff

    •

July 1, 2013 at 6:22 pm

Yes, I figured out what the problem was, and a solution. It involves updating the files in gateways/firstdata_e4, both the file init.php and e4_ipn.php. I’ve put the fix into this gist, but if you would like us to, we can email you a zip containing the updated files.

link to gist: https://gist.github.com/sidharrell/5905827


Sawdust Art Festival

July 1, 2013 at 9:59 pm

Success! Worked perfectly. Thanks again, I’ll let you know if any other issues arise!
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Status: closed

Updated by Sawdust Art Festival 11 years, 6 months ago ago

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