Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-sales domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the better-click-to-tweet domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-amazon domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the pue-stats domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the wordpress-seo domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114
Fatal error when exporting attendee list to Excel | Event Espresso - Staging Server

Support

Home › Forums › Event Espresso Premium › Fatal error when exporting attendee list to Excel

Fatal error when exporting attendee list to Excel

Posted: October 7, 2013 at 12:24 pm

Viewing 4 reply threads


wbatson

October 7, 2013 at 12:24 pm

This just started today when exporting the event attendee list to Excel. When I open the Excel file there is the following message in the file:

Fatal error: Call to undefined method DateTime::createFromFormat() in /home1/wbatson/public_html/wp-content/plugins/event-espresso/includes/functions/export.php on line 501
Fatal Error (show)
The theme has encountered a problem that it cannot recover from. Please use the following information to try to resolve the problem.
Error Code: php_code_error:1:/home1/wbatson/public_html/wp-content/plugins/event-espresso/includes/functions/export.php:501:Call to undefined method DateTime::createFromFormat()
Message: A fatal code error occurred.
========================================================

I am using:
WordPress 3.6.1
Event Espresso Version 3.1.35.1.P with Ticketing add-on Version 2.0.10.2.p
This is not a new installation.
The registration page is http://familybuilders.net/event-registration/?ee=15

Thank you for any help on what is going on.

Willie


Sidney Harrell

  • Support Staff

    •

October 7, 2013 at 12:31 pm

That function was introduced in php version 5.3. Can you go to EE->help/support and go down to the “important information” section? There will be an entry for php version. If it is less than 5.3 then you may need to upgrade your php version.


wbatson

October 7, 2013 at 12:37 pm

Thank you, Sidney. The PHP version is 5.2.17. How do I upgrade the php version?


Sidney Harrell

  • Support Staff

    •

October 7, 2013 at 1:00 pm

It depends on your hosting type and provider. If you have a VPS where you manage the server yourself, then you would have to do it. If you have shared hosting where your provider manages the server, then your provider’s tech support would have to do it.


wbatson

October 7, 2013 at 1:05 pm

I checked with my hosting provider and found out how to edit the .htaccess file to take advantage of the newer php version. All is well and working as it should. Thank you!!
Viewing 4 reply threads

The support post ‘Fatal error when exporting attendee list to Excel’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

The original Forum description...

Status: closed

Updated by wbatson 11 years, 3 months ago ago

Topic Tags

Tagged: 

Notifications

This topic is: resolved
Event Espresso - Staging Server