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Export Attendees Not Exporting All | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Export Attendees Not Exporting All

Export Attendees Not Exporting All

Posted: September 19, 2013 at 4:17 pm

Viewing 5 reply threads


nolazombi

September 19, 2013 at 4:17 pm

When I use the Export Attendees option (via any of the links in the backend), it only exports about 550 of my 2,000 attendees. This is true for Excel and CSV.

What’s the fix? I’m using the latest and greatest version of EE.


Dean

  • Support Staff

    •

September 20, 2013 at 1:09 am

Hi,

I am unable to recreate this, I tested this by importing 3000 users and it successfully exported them all.

Are you getting any errors? Does the server time out at all? How long is it taking to export the 550 attendees?


nolazombi

September 20, 2013 at 5:08 am

I get no errors and it takes about 5 seconds or less.

When I export the table from the database in PHO MyAdmin, everyone exports successfully.

Really I don’t know what to do… You can review our setup if you’d like.


Josh

September 20, 2013 at 7:27 am

If you have the Roles and Permissions add-on active can you try deactivating it before doing the export?


nolazombi

September 20, 2013 at 11:20 am

We have used that plugin in the past, but it’s since been deactivated and deleted. Still no luck. If I delete EE and reinstall, will I lose all my database tables? That’s the only other solution I can conjure.


Josh

September 20, 2013 at 11:26 am

Deleting and re-installing the Event Espresso plugin will leave all the database tables intact. While there are no scripts that do a database wipe that run when doing an update, we advise backing up the database before doing any plugin updates as a pre-caution.
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Status: closed

Updated by Josh 11 years, 4 months ago ago

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