Josh
| July 2, 2012 at 11:51 am Folks… some of you may have received an expiry notice via email (or noticed some special codes available in your account profile). We’ve noticed some problems with our coupon code system and all the existing codes mailed out will not work. We are working on a fix. When it is fixed you will get a new email with the new codes you can use. Sorry for the delay. |
Josh
| July 3, 2012 at 11:46 am Update: We think we’ve got the system fixed and new notifications are going out. There may still be a few glitches with the system so if you try a code you receive and it doesn’t work, please get in touch with us and we will fix it for you. |
Garth
| July 3, 2012 at 9:31 pm We noticed that some of the emails that went out with these codes had the incorrect message saying that your account is expiring in two days. This is in error and was a carry over from when we were testing our site. Your correct expiry date will be on your account profile and the expiration date on the coupon should match the date on your account, not what’s in the email. Sorry for the confusion. -
This reply was modified 12 years, 3 months ago by
 Darren Ethier. Reason: grammar: changed you're to your
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Visual Artists Guild
| July 6, 2012 at 5:45 pm license renewal, coupon code will not work. |
Josh
| July 9, 2012 at 7:39 am @rvisualartistsguild, Please try the code again and send a note to the sales team via the contact form if the codes continue to not work:
http://staging.eventespresso.com/contact/ |
Visual Artists Guild
| July 9, 2012 at 8:01 am How do we try the code again? Have already paid.
Thanks |
Chris Reynolds
| July 9, 2012 at 8:57 am In that case, please contact the sales team via the form on the link Josh posted above if you haven’t already. |
