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Event registration time is -10hrs our of sync | Event Espresso - Staging Server

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Event registration time is -10hrs our of sync

Posted: July 1, 2013 at 11:58 am

Viewing 4 reply threads


Jaco

July 1, 2013 at 11:58 am

Hi Guys

If attendees register, the registation time is -10hrs out of sync with my actual timezone, being Johannesburg (UTC+2).

I’ve double checked and my WordPress time setting is bizarrely +30min out of sync with actual Johannesburg time. I’m not sure what to make of this.

The 1st step would be to get EE registration times synced with my WordPress time. In the mean time i’m looking into why the WordPress time is 30min out of sync.

  • This topic was modified 11 years, 8 months ago by Jaco.


Jaco

July 1, 2013 at 12:49 pm

FYI

Event Espresso – 3.1.33.3.P
WP Version 3.5.2


Jonathan Wilson

  • Support Staff

    •

July 1, 2013 at 3:20 pm

Hi Jaco,

Try to rule out any plugin conflicts. Deactivate all non Event Espresso plugins and test to see if the issue is still occurring. If it is not, then we know it is a problem with another plugin. You can then find out which plugin it is by reactivating each plugin individually and testing to see if the problem starts happening after the activation. When it occurs after activating a plugin, then we know this is the culprit.

It’s also possible you may have a server configuration issue. Who is your hosting company?


Jaco

July 2, 2013 at 1:41 am

Hi Jon

I will have a look and revert back.
We are hosting with Dreamhost.

Regard


Dean

  • Support Staff

    •

July 2, 2013 at 3:05 am

Hi,

Whilst I dont know where Dreamhosts servers are held, they are based in California which is -9 hours on Johannesburg time so it is likely pulling the time from the server. You could check with the host to see what is set for th server timezone.

http://staging.eventespresso.com/topic/incorrect-registration-date-and-time-in-attendee-report/
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Status: closed

Updated by Dean 11 years, 7 months ago ago

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