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Event not collecting all question information on Export | Event Espresso - Staging Server

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Home › Forums › Multiple Event Registration › Event not collecting all question information on Export

Event not collecting all question information on Export

Posted: August 20, 2012 at 9:32 pm

Viewing 6 reply threads


jmichel

August 20, 2012 at 9:32 pm

I have duplicated an event and, while the first event collects the information correctly and stores it in the database, the second event is not collecting all the information. Can someone enlighten me on what the problem may be?


Seth Shoultes

  • Support Staff

    •

August 20, 2012 at 10:18 pm

So this is happening AFTER duplicating an event? We have heard a few similar reports of this, but we have been unable to duplicate the issue. I don’t think we have tried duplicating an event though.


jmichel

August 21, 2012 at 6:05 am

Yes. At least that was my experience. The first (original) event collects all the information as it should and shows it all in the spreadsheet. The second (duplicated) event does not show the answers to the question group.


Chris Reynolds

  • Support Staff

    •

August 21, 2012 at 2:38 pm

I’ve created a ticket so we can take a look at this.


Dean

  • Support Staff

    •

September 14, 2012 at 5:19 am

Hello

Sorry for the delay in responding, but we are still struggling to replicate this issue.

Is it still occurring?

If so what version of WordPress and Event Espresso are you running please?


jmichel

September 14, 2012 at 7:45 am

That event is now over but it never did collect the information. I am careful now not to duplicate an event and I test all new events to make sure it collects all the information before allowing registrations.


jmichel

September 14, 2012 at 7:49 am

I’m using WordPress 3.4.1 and EE 3.1.25P with the MER 1.0.2 and Ticketing 2.0.6
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Status: closed

Updated by jmichel 12 years, 4 months ago ago

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