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Event hours won't record + email shortcodes blank | Event Espresso - Staging Server

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Event hours won't record + email shortcodes blank

Posted: May 8, 2013 at 2:33 pm

Viewing 3 reply threads


Jean-Baptiste Armanet

May 8, 2013 at 2:33 pm

Hi espressos !

As a new user I encounter some issues : one of these issues are about event hours : it’s impossible to record the hours (start / end) for an event, each time I save the event, the current system hour is recorded in place of the hour I entered in the forms… is there something I missed ?

On another note, I have an issue with the confirmation email shortcodes : the email is blank for those 4 shortcodes : starting date, starting time, end date, end time… althought they are well recorded in my event (that is maybe related to my previous question…)

And a third question, about the various sent emails : is there any trick to change the email sender name ? Actually my website sends emails and the users receive an email from “WordPress”… this would be better to set up somewhere the website name as sender… is that doable ?

 

Thanks for your support !

JB


Jean-Baptiste Armanet

May 8, 2013 at 2:42 pm

Forgot info about the install : wordpress 3.5.1 + EE 3.1.32.P


Jean-Baptiste Armanet

May 8, 2013 at 2:56 pm

Coming back after further investigating… it looks like the HOUR fieds only take hours like 09:00 for example, when entering this, it’s fine… but the hour form then displays the hour formatted for “human” reading according to the General wordpress settings… Example, my 09:00 becomes then “09 h 00 min”

The sad thing here, is that if I change whatever in the Event settings / description etc… and re-click on “Update Event” button… the hour form field does take actually “09 h 00 min” and it obviously does not understand it… and put in the hour the current hour.

That is a real issue… actually man should re-enter the hours each time a change is made on an Event. A simple fix would be to avoid outputting the formatted hour in the fields… Or is there something I missed ?

My only fix actually is to format the whole website hour to 22:45 format … but what if we need to use another one ?

JB


Dean

  • Support Staff

    •

May 9, 2013 at 5:18 am

Hello,

The time/date formats are all based on the WordPress settings, so entering a 24 hour clock time into the events the output will be shown as the format that is stated in the Settings > General page.

This has been the default for a very long time now and is actually beneficial to users, so that if they decide to change time format, 200 events in, one setting will change them all, rather than a manual process of changing every event.
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Status: closed

Updated by Dean 11 years, 8 months ago ago

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