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Event fee set to $0 at confirm registration page | Event Espresso - Staging Server

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Event fee set to $0 at confirm registration page

Posted: September 21, 2012 at 7:38 pm

Viewing 3 reply threads


ndaniel

September 21, 2012 at 7:38 pm

Just wanted to post that today I updated to 3.1.27 and events were being charged at $0 at the confirm registration screen. When filling out the registration details, the price showed correctly, but was set to $0 at the confirm registration screen.
I had made no changes to any events and the issue only occurred after upgrade. I deleted the volume discounts and multi-event registration plugins. Neither had been configured for use on events.
Because of the urgency of fixing the issue, I didn’t have time to track down the details.
I wanted to let you know because we had a lot of “free” registrations come through that we’ll now have to follow up on now to collect payment.


Dean

  • Support Staff

    •

September 24, 2012 at 3:07 am

Hello,

Did removing the Volume Discounts and Multi Event Registration add ons resolve the issue?


ndaniel

September 24, 2012 at 7:36 am

Hi Dean,
Yes, the pricing worked correctly after removing the plugins.
The sequence of events was:
Upgrade from 3.1.26 to 3.1.27
Install Volume Discounts
Update Multi-Registration to latest patch. (Had been installed but not used)

Thanks,
Bill


Chris Reynolds

  • Support Staff

    •

September 24, 2012 at 5:00 pm

Thanks for reporting this. We’ll do some testing and look into it.
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Status: closed

Updated by Chris Reynolds 12 years, 3 months ago ago

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