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Event Espresso Not able to Automatically Update

Posted: February 28, 2014 at 1:57 pm

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Laura Stamey

    February 28, 2014 at 1:57 pm

    Was looking to update Event Espresso, but I get a message that says the following: “There is an automatic update for Event Espresso available but your Site License Key has not been set. For EE3+ users, please go to the Event Espresso General Settings page to set your Site License Key. For EE4+ users, please go to the Your Organization Settings page”.

    A couple of things:
    – I’ve already entered my site license key
    – I’ve purchased a single site license
    – I’m running Multi-Site, but the plugin is only activated on the site I purchased it for


    Lorenzo Orlando Caum

    • Support Staff

    February 28, 2014 at 2:11 pm

    Hi Laura,

    Could you please backup your WordPress?

    Then follow this guide for a manual update (needed for Multisite):

    http://staging.eventespresso.com/wiki/updating-event-espresso/#update_manually


    Lorenzo

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