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Event Espresso mobile app has delay | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Event Espresso mobile app has delay

Event Espresso mobile app has delay

Posted: February 21, 2013 at 1:39 pm

Viewing 3 reply threads


Noah Purves-Smith

February 21, 2013 at 1:39 pm

I noticed that the event espresso mobile app has a delay before it rejects a QR code on a ticket.

On a single (one attendee) ticket, I was able to scan it maybe 5 times before it rejected it. I checked the database each time, and it incremented the checked_in_quantity each time, even when it went beyond the quantity value.

Just wanted to alert someone of this if it isn’t already known.


Seth Shoultes

  • Support Staff

    •

February 21, 2013 at 10:50 pm

This sometimes happens when a caching plugin is installed on the WordPress website. If you have a caching plugin installed, you will need to disable caching of Event Espresso database tables.

If you do not have caching turned on, then it could be a problem with the connection to the web server.


Noah Purves-Smith

February 26, 2013 at 10:00 am

Thanks. We do have a caching plugin. I will try to disable caching Event Espresso tables.


Dean

  • Support Staff

    •

February 27, 2013 at 12:31 am

Hi

Please let us know if that resolves the issue or not.

Thanks!
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The original Forum description...

Status: closed

Updated by Dean 11 years, 10 months ago ago

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