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Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the wordpress-seo domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/staging-poc/public_html/wp-includes/functions.php on line 6114
Event Espresso Claims I'm Unsupported | Event Espresso - Staging Server

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Home › Forums › Event Espresso Premium › Event Espresso Claims I'm Unsupported

Event Espresso Claims I'm Unsupported

Posted: July 2, 2013 at 11:13 am

Viewing 3 reply threads


Rob Reese

July 2, 2013 at 11:13 am

I can’t upgrade b/c it says I need a valid support license key.
My key is valid – copied right off the event espresso site.
I even tried deleting it from within my wordpress site – & saving – so there was none
Then re-entering it and saving … still get the same error message:
“There is a new version of Espresso Ticketing available. View What’s New with version 2.0.10.1. You need a valid Site License Key to enable automatic upgrades. Your current membership level does not allow automatic upgrades on more than one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”


Jonathan Wilson

  • Support Staff

    •

July 2, 2013 at 11:19 am

Hi Rob,

I have reset your license key. Please remove the key from the field in your settings, save, then reenter the key and save again.


Rob Reese

July 2, 2013 at 11:45 am

This appears to have fixed the update / support issue. Thanks.


Jonathan Wilson

  • Support Staff

    •

July 2, 2013 at 2:44 pm

You’re welcome. Glad it helped.
Viewing 3 reply threads

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The original Forum description...

Status: closed

Updated by Jonathan Wilson 11 years, 6 months ago ago

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